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November 07, 2009
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NEWSLETTER
BusinessTravelRADIO and News

Saturday November 07, 2009
This week's program.


Richard Crum
President of ACTE

International Drive Keeps ACTE Moving Forward.

Richard Crum

President of Association of Corporate Travel Executives ACTE

http://www.acte.org

Richard joins Sandy to discuss the Association and its offerings to members around the world. Looking to a positive future, ACTE is focused on continuing to build it’s international footprint using education as a tool to attract growth. While ACTE is a smaller organization than the well known National Business Travel Association, ACTE has expanded outside the US market more successfully than any business travel association. ACTE serves more than 6,000 business travel executives in over 80 countries. Meet Richard Crum and decide for yourself if ACTE is for you.


Lisa Morris
President of Road Concierge

Entertainer/Entrepreneur/Travel Manager Specialist Shares Her Secrets to Success

Lisa Morris, President Road Concierge Inc.

Lisa’s company offers customized travel and concierge services to the entertainment industry. The company began when Lisa, a true star in her own right, needed help as she traveled extensively while on the road acting in Broadway plays. Realizing that she had a knack for finding great products at affordable costs, she began helping friends manage their travel. Her company is almost 4 years old and through her insight and good listening skills, Lisa continues to build products and services that fill a need for the travel manager Inspired by her work in the entertainment industry, Lisa built grouphotelbid.com with the idea of helping group travel buyers make better decisions. Take a look at http://www.grouphotelbid.com/


Jeffrey C. Bauer, Ph.D.

Medical Travel - There Just Might Be a Job With Your Name On It.
Dr. Jeffrey Bauer Ph.D., Partner - Management Consulting - Futures Practice, ACS Healthcare Solutions http://www.jeffbauerphd.com  

One of the nation’s leading health futurists and medical economists joins Sandy to discuss the economic viability and future of medical travel. With over 140 articles and books published, Dr Bauer keeps his finger on the pulse and will have much to share with us. Dr. Bauer will also discuss the new career opportunities that will stem from insurance companies to health management companies to travel agencies specializing in the care of medical tourists.  http://www.acs-inc.com

Sandy Dhuyvetter

Executive Producer & Host
BusinessTravelRADIO & TravelTalkRADIO

Sandy Dhuyvetter is joined by TravelTalkMEDIA Director Patrick Peartree to talk about this week’s news and trends. Join us for some Serious Fun!

BusinessTravelRADIO
Broadcast  SATURDAY
distributed by wsRadio


Saturday
November 07, 2009
NOON  - 1PM
EASTERN TIME

L I S T E N   L I V E
November 07, 2009
9AM Pacific
Noon Eastern
 

Saturday
October 31, 2009

ARCHIVES AVAILABLE

Meet Sandy's Guests

  Mona Naffa
Founder, Society of Tourism
International-Middle East

Amie Gorrell
PR Director, Gaylord Resorts
and Convention Hotels

Steven Hayes
President,
The Corporate Council on Africa


Saturday
October 24, 2009

ARCHIVES AVAILABLE

Meet Sandy's Guests

Kevin Maguire
Chairman of the
National Business Travel Association

Andy MenkesFounder and President of Partnership Travel Consulting


Even business travelers
have to go on vacation!

BusinessTravelRADIO Daily News November 2009

Friday November 06, 2009
Low-Cost Ways to Acquire Customers

November 05 BusinessWeek
Customers are the lifeblood of any successful business. In fact, according to a recent PartnerUp survey of more than 800 small business owners, customer acquisition was seen as a top priority for those looking to grow their businesses. Yet for many small business owners who have been crippled by the sluggish economy, traditional methods to acquire new customers may be too pricey and don’t guarantee return on income.
http://www.businessweek.com/smallbiz/tips/archives/2009/11/low-cost_ways_t.html

Airlines Advance Strategies for Direct Connections with Distributors
Management.travel
Citing the need to better tailor services, products and pricing, several airlines are pushing ahead with plans to build new links to distributors, including corporate travel agencies, that don't rely on the traditional connections through global distribution systems. Though it remains to be seen how soon and how broadly such direct-connect models will be used to service managed business travelers, the intentions stated by the likes of Air Canada, AirTran, American Airlines and Southwest Airlines are clear: They want to control their product and inventory and establish closer ties to their customers.
http://www.management.travel/news.php?cid=airlines-direct-connect-merchandising-GDS.Nov-09.05

U.S. Travel Industry to Add 90,000 American Jobs in 2010
TravelPulse
The U.S. Travel Association said that modest projected 2010 increases in leisure, business and international inbound travel will enable the industry to add nearly 90,000 American jobs. Leisure travel is expected to rise 2 percent, business travel is projected to increase by 2.5 percent and international inbound travel will increase by nearly 3 percent.
http://www.travelpulse.com/Resources/Editorial.aspx?n=63201

Thursday November 05, 2009
NBTA Successfully Fends off Another Travel Fee Hike     

04 NOVEMBER 2009 Focus on Travel News   
The National Business Travel Association (NBTA) praised the decision of the United States Department of Agriculture's (USDA) Animal and Plant Health Inspection Service (APHIS) to withdraw the plan for a 10 percent increase of fees paid by incoming travelers to the United States.
NBTA Executive Director & COO, Michael W. McCormick, said, "NBTA is proud to once again stand up for over-taxed travelers. We joined with associations representing other segments of the travel and transportation industries in reaching out to APHIS, and within days the agency announced it would withdraw the fee hike. I commend USDA and APHIS officials for recognizing our concerns with the steep increases in the APHIS fee over the last five years and the tremendous burden those increases have placed on businesses. Keeping the fee in check represents a much-needed victory for international business travel to the United States."
http://www.ftnnews.com/index.php?option=com_content&task=view&id=7655&Itemid=3

Qantas Opens New Business Lounge in Hong Kong
November 5, 2009 TravelPulse
Qantas has opened its new Business Lounge at Hong Kong International Airport, offering customers new levels of comfort and design.
http://www.travelpulse.com/Resources/Editorial.aspx?n=63179

World airports aim to mainstream self-service
5 November 2009 Focus on Travel News
A recent survey has found that 80 percent of the world’s leading airports plan to make passenger self-service the primary channel for check-in.
http://www.etravelblackboard.us/showarticle.asp?id=92220

CWT, Tata Partner on Public Telepresence Facilities
November 5, 2009 TravelPulse
Carlson Wagonlit Travel and Tata Communications have announced they will team up to provide CWT Telepresence -- an enhancement to the company’s broader demand management offering -- which will allow CWT clients to access the Tata Communications network of public Cisco TelePresence Suites around the world
http://www.travelpulse.com/Resources/Editorial.aspx?n=63170

13 Ways to Network Beyond Facebook and LinkedIn  
05 November 2009 Positive Tourism News
Building branded profiles, engaging prospects and connecting with potential employees and strategic partners are all powerful ways to tap into Facebook and  LinkedIn. But, for the typical small business, there may actually be some equally important social networks you may not be so familiar with. The big networks get all the press, but small networks, say for instance, like the connectodex found here at OpenForum may prove tremendously valuable for small business folks due to the small size and targeted focus of the membership.
http://positivetourism.com/index.php?option=com_content&view=article&id=4939&Itemid=90

 

Wednesday Nov 04, 2009

More business travelers take 1-day trips to save money
The Globe and Mail (Toronto)
Business travelers are increasingly turning overnight work trips into one long day of travel to save money as well as time. Some travelers are even taking the one-day jaunts on trans-Atlantic trips. Richard Job of the Flight Centre, said he's talked to executives who fly from Vancouver, B.C., to London and back in the same day. "That's something new to them in the last six to 12 months," Job said. The Globe and Mail (Toronto)

Egencia Survey Shows Some Recovery for Corporate Travel
November 4, 2009 TravelPulse
Egencia, an Expedia, Inc. company, unveiled its 2010 Corporate Travel Forecast and Hotel Negotiability Index, finding that average ticket prices (ATPs) for corporate travelers to top business travel destinations are expected to increase globally, with a 5 to 10 percent increase anticipated in key North American cities. Egencia's Hotel Negotiability Index looks at city-specific data to help business decision makers gauge travel program opportunities while planning. This year's Index analyzes corporations' buying power in nearly 40 global cities.
http://www.travelpulse.com/Resources/Editorial.aspx?n=63045

Business Travel and the Power of Partnerships
BY JOHN HENRY, SENIOR VICE PRESIDENT GLOBAL DEVELOPMENT, UNIGLOBE TRAVEL INTERNATIONAL
NOV 04, 2009 eTurboNews
Any agency who is serious about the business of business travel and who is not a member of a global brand-name network is at a competitive disadvantage ...and they probably don’t even know it. So what can they do about it?
http://www.eturbonews.com/12601/business-travel-and-power-partnerships

Amtrak Five-Year Plan Includes Adding Wi-Fi
November 4, 2009 Meetings & Conventions News
Last Thursday, Amtrak released its new strategic guidance and five-year financial plan to take the rail company through 2014. In a statement, Amtrak chairman Thomas Carper said ridership had increased steadily from 21.6 million passengers in 2002 to 27.2 million passengers in fiscal year 2009. New goals aim for train travel to be safer, greener and healthier, while improving Amtrak's financial performance, customer service and ability to meet national needs. Also, by early 2010, Wi-Fi will be installed on all Acela Express trains, which travel the Northeast Corridor between Boston and Washington, D.C. The service initially will be offered free of charge with the possibility of a fee structure in the future.
http://mcmag.com/article_ektid30508.aspx#2

Samsung Polls European Attitudes on Green Travel
November 4, 2009 TravelPulse
Samsung Electronics Europe unveiled the findings of a new European research project demonstrating the importance of the environment to today’s traveler and the green credentials they expect in the hotels they visit. Of the 5,000 consumers surveyed across Europe, almost a third (29 percent) of respondents would choose a known “eco-friendly” hotel if it was offered by a popular online booking system.
http://www.travelpulse.com/Resources/Editorial.aspx?n=63106

Air Transport Association Reports Second Consecutive Quarter of Airline Cost Declines        
03 NOVEMBER 2009  Focus on Travel News
The Air Transport Association of America (ATA), the industry trade organization representing the leading U.S. airlines, released its quarterly Airline Cost Index, incorporating data through the second quarter of 2009. The composite cost index fell 29 percent to 183.9 in the second quarter of 2009, versus 259.4 in the same period of 2008, easily outpacing the 0.9 percent decline in the U.S. Consumer Price Index (CPI).
http://www.ftnnews.com/index.php?option=com_content&task=view&id=7640&Itemid=27

Continental Airlines' first aircraft with flat-bed BusinessFirst seats takes to the skies
November 04, 2009 eTravelBlackboard
Continental Airlines' first aircraft with new flat-bed BusinessFirst seats took to the skies Sunday, operating as flight CO98 from Hong Kong to New York/Newark.The aircraft, a Boeing 777 used on long-haul international routes, is the first aircraft type in Continental's fleet to receive the new seats. The company will also install the flat-bed seats on its Boeing 757-200 and 767-400 aircraft, and on its Boeing 787 fleet as the aircraft are delivered to Continental.
http://www.etravelblackboard.us/showarticle.asp?id=92204

Aerophobia suffers can conquer the skies with Virgin Atlantic
November 04, 2009 eTravelBlackboard
Virgin Atlantic’s highly acclaimed Flying Without Fear course has been designed to help aerophobia suffers overcome their fears. The course, now available as an application for the iPhone and iPod touch, has a success rate in excess of 98%.
http://www.etravelblackboard.us/showarticle.asp?id=92195


MONDAY Nov 02, 2009

Are foreign governments tracking your mobile?

This and other questions for business travellers raised at recent security forum

TIMESONLINE UK by Mark Frary
If you have one of the latest smartphones, such as a BlackBerry or iPhone, you will have probably tried out the map applications. These applications will show your current location, either through the use of in-built GPS or by plotting your location from the combination of signal it is receiving from nearby cellular radio masts. All very clever. Click HERE

 

10 rules of business travel etiquette

Business travellers forced to fly in economy might need to be re-educated in acceptable on-board behaviour
TIMESONLINE UK by Betty Low
One year into an economic slowdown and there’s a growing legion of business travellers whose companies have downgraded their class of travel in efforts to control costs. Click HERE

Amtrak Plans Wi-Fi Internet Access on Acela Trains - Amtrak To Upgrade Acela With Free Wi-Fi 
Btnonline By Jay Boehmer 
T
he government-owned rail provider said Wi-Fi installation already is underway on Acela Express trains, which serve Boston, New York and Washington, D.C. "This service will initially be offered at no cost to our customers," Amtrak said in its financial plan, "though pricing may change depending on customer response, system performance and costs." Click HERE

Egencia Bookings Continue Steady '09 Comeback 
By Seth Harris 
OCTOBER 29, 2009 -- 
Egencia's gross bookings decreased 10 percent year-over-year to $344 million in the third quarter, but its top-line performance has steadily improved since the second half of 2008, said the travel management company's parent Expedia today in its third-quarter earnings report. 
Click HERE

Tuesday November 02, 2009

JetBlue Airways Announces Major Expansion in Boston
Tuesday, 3 November 2009
November 3, 2009 eTravelBlackboard  
- 30% increase in Boston departures planned -
- Schedule includes double daily service to four California cities -
http://www.etravelblackboard.us/showarticle.asp?id=92185

Air Transport Association Urges U.S. Climate Negotiators To Oppose Climate Change Tax Targeting International Air Passengers
November 3, 2009 eTravelBlackboard  
The Air Transport Association of America (ATA), the industry trade organization for the leading U.S. airlines, yesterday urged climate negotiators to oppose an exorbitant new climate change tax to be imposed on the airlines and their passengers. The so-called "International Air Passenger Adaption Levy," would single out aviation to raise $10 billion per year for climate-change projects to be built in developing countries.
http://www.etravelblackboard.us/showarticle.asp?id=92191

At the Negotiating Table for Next Year’s Rates
By JANE L. LEVERE
November 2, 2009  NY Times
Travel management companies are in the midst of negotiating next year’s hotel and airline rates on behalf of their corporate clients, an annual ritual that was thrown into turmoil last fall when the economy collapsed, dragging down business travel with it. The question this fall is whether the rates negotiated now will stick or whether they will be renegotiated and renegotiated again, as they often were over the last year.
http://www.nytimes.com/2009/11/03/business/03negotiate.html?_r=2&ref=global-home

Secure Flight runs into a little turbulence
November 02, 2009  NY TImes
Columnist Joe Sharkey says that although there are plenty of people trying to ensure the Secure Flight program is successful, travelers are still running into some obstacles. The Transportation Security Administration program requires that all airline passengers' names on their ID and boarding passes match exactly. In the first phase of the program, which we're currently in, some leeway will be given. However, some travelers say they have already run into issues with the program because their names include characters, such as hyphens or apostrophes, that don't make it onto the boarding pass.
http://www.nytimes.com/2009/11/03/business/03road.html?ref=global

Rental car taxes are getting jacked up
By Gary Stoller
November 02, 2009 USA TODAY
There were 114 separate state and local excise taxes for renting or leasing a car in 43 states and the District of Columbia as of the end of last year. In 1990, there were only 14 of them, according to the Coalition Against Discriminatory Car Rental Excise Taxes, a group formed to combat the proliferation of the taxes and which tracks them.
http://www.usatoday.com/travel/news/2009-11-02-rental-car-taxes-rising_N.htm

MONDAY Nov 02, 2009

Are foreign governments tracking your mobile?

This and other questions for business travellers raised at recent security forum

TIMESONLINE UK by Mark Frary
If you have one of the latest smartphones, such as a BlackBerry or iPhone, you will have probably tried out the map applications. These applications will show your current location, either through the use of in-built GPS or by plotting your location from the combination of signal it is receiving from nearby cellular radio masts. All very clever. Click HERE

 

10 rules of business travel etiquette

Business travellers forced to fly in economy might need to be re-educated in acceptable on-board behaviour
TIMESONLINE UK by Betty Low
One year into an economic slowdown and there’s a growing legion of business travellers whose companies have downgraded their class of travel in efforts to control costs. Click HERE

Amtrak Plans Wi-Fi Internet Access on Acela Trains - Amtrak To Upgrade Acela With Free Wi-Fi 
Btnonline By Jay Boehmer 
T
he government-owned rail provider said Wi-Fi installation already is underway on Acela Express trains, which serve Boston, New York and Washington, D.C. "This service will initially be offered at no cost to our customers," Amtrak said in its financial plan, "though pricing may change depending on customer response, system performance and costs." Click HERE

Egencia Bookings Continue Steady '09 Comeback 
By Seth Harris 
OCTOBER 29, 2009 -- 
Egencia's gross bookings decreased 10 percent year-over-year to $344 million in the third quarter, but its top-line performance has steadily improved since the second half of 2008, said the travel management company's parent Expedia today in its third-quarter earnings report. 
Click HERE

Thank you for joining us.

The TravelTalkMEDIA team.

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